Terms & Conditions

Welcome to The Balance Bar. By accessing this website, we assume you accept these terms and conditions. Do not continue to use The Balance Bar if you do not agree to take all of the terms and conditions stated on this page.

1. General Terms

By placing an order through this website, you warrant that you are legally capable of entering into binding contracts. We reserve the right to modify these terms at any time.

2. Pricing & Payments

All prices are in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes. Prices are subject to change without notice. We accept online payments and cash on delivery where applicable.

3. Delivery Policy

We deliver within Negombo. Delivery times are estimates and may vary due to traffic or weather conditions. Please ensure that someone is available to receive the order at the specified address.

4. Cancellations & Refunds

Orders can only be cancelled before food preparation begins. Once preparation has started, orders cannot be cancelled or refunded. If you receive an incorrect or unsatisfactory order, please contact our support team immediately.

5. Contact Us

If you have any questions about these Terms & Conditions, please contact us at info@thebalancebarsl.com or call +94 77 773 3992.